Privacy Policy

1. Information Collection and Use:

   InstEvent LLC dba VenueBook is the sole owner of the information collected on this Web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. VenueBook collects information from its users at several different points on Venuebook.com (the "Website").

2. Registration and Personal Information:

   When browsing the Website, you are not required to provide any personal information. To start the reservation process, a user must complete a registration form. During registration, a user is required to give their contact information (name and e-mail address) and to create a user name and password and provide their date of birth. VenueBook does not require that the user provide additional demographic information. As an VenueBook member you can choose to complete your online profile to assist you in the booking process.

   We do not knowingly permit the Website to be used by any person under the age of 21 and we do not knowingly collect any personal information from persons under the age of 21.

3. Suppliers:

   When you start a bid request, make a reservation or place an order using VenueBook, your name, your email address and the details regarding your request are provided to the Supplier or person or entity responsible for managing reservations or orders for that Supplier. Additionally, any other special requests or messages will be provided to that Supplier.

   The Suppliers within VenueBook’s network are separate businesses from VenueBook. While VenueBook encourages them to comply with data protection requirements, VenueBook will not be responsible if these Suppliers or the persons or entities responsible for or working on behalf of them fail to comply with respect to your information. Any complaints or inquiries regarding use of your information by a Supplier listed on VenueBook should be addressed directly to the Supplier in question.

4. Making a Reservation:

   In order to make a reservation we will ask you for personal information such as credit card number, expiration date, and address to complete your reservation.

5. Special Offers:

   We send all new users a welcoming email to verify password and username. Established users will receive information on new venues or service providers or offers relating to their profile. We present the option for you to not receive these types of communications. Please see our E-mail Policy below for more information.

6. Third Parties Providing Statistical Analysis:

   We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Site, including data regarding Supplier preferences, availability and user ratings and satisfaction. On occasion we will release anonymous statistical and demographic information on our users to Suppliers, advertisers, affiliates and other current and potential business partners. We release this information to help our Suppliers and third party providers improve their service offerings to users.

7. Cookies:

   A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. For instance, by setting a cookie on our Website, the user would not have to log in a password, thereby saving time each time they visit our site. Should the user want to temporarily disable this function they can do so by clicking the log-out link. If a user rejects the cookie, they may still use our site. However, blocking VenueBook cookies may disable certain features on the Website and may make it impossible to purchase or use certain services available on the Website. Please note that it is possible to block cookie activity from certain Web sites while permitting cookies from Web sites you trust, like VenueBook. Cookies can enable us to track and target the interests of our users to enhance the experience on our site.

8. Log Files:

   We automatically log generic information about your computer's connection to the Internet ("Session Data"). Session Data consists of things such as IP addresses, web browser, and operating system. We use Session Data to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

9. Website Activity:

   VenueBook uses a third party tracking utility to track end-user activity through our site through the use of cookies. Activity is tracked in an effort to make our site easy to navigate through, and to find out which areas of our site draw the most attention. The information tracked are such things as Most Requested Page, Least Requested Page, Top Entry Page, Top Path Through Site, cities users are visiting from, average length of time spent at the site, etc.

10. Links to Other Websites:

    VenueBook contains links to other sites. InstEvent LLC dba VenueBook is not responsible for the privacy practices of such other sites. We encourage you when you leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

11. E-mail Policy:

    As an VenueBook user you will occasionally receive e-mail updates from us about special offers, new VenueBook services, and other noteworthy items. You can also opt-in to receive our newsletter. However, you may choose at any time to no longer receive these types of email messages. You can unsubscribe by editing your preferences in your profile page or by following the "unsubscribe" link in the e-mails.

12. Correcting/Updating Personal Information:

    If your personally identifiable information changes (such as zip code), or if you no longer desire our service, we will endeavor to provide a way to correct, update, or remove your personal data.

13. Changes to the Privacy Policy:

    This Privacy Policy is effective as of December 8, 2010. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Any changes to the Privacy Policy will be posted to this section of the Website, along with the effective date of the new policy.

14. Legal Obligations:

    Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.