Privacy Policy

InstEvent, Inc. d/b/a VenueBook is the sole owner of the information collected on this Web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. VenueBook collects information from its users at several different points on VenueBook.com (the "Website").

When browsing the Website, you are not required to provide any personal information. To start the reservation process, a user must complete a registration form. During registration, a user is required to give their contact information (name and e-mail address) and to create a user name and password and provide their date of birth. VenueBook does not require that the user provide additional demographic information. As an VenueBook member you can choose to complete your online profile to assist you in the booking process.

We do not knowingly permit the Website to be used by any person under the age of 21 and we do not knowingly collect any personal information from persons under the age of 21.

When you start a bid request, make a reservation or place an order using VenueBook, your name, your email address and the details regarding your request are provided to the Supplier or person or entity responsible for managing reservations or orders for that Supplier. Additionally, any other special requests or messages will be provided to that Supplier.

The Suppliers within VenueBook’s network are separate businesses from VenueBook. While VenueBook encourages them to comply with data protection requirements, VenueBook will not be responsible if these Suppliers or the persons or entities responsible for or working on behalf of them fail to comply with respect to your information. Any complaints or inquiries regarding use of your information by a Supplier listed on VenueBook should be addressed directly to the Supplier in question.

In order to make a reservation we will ask you for personal information such as credit card number, expiration date, and address to complete your reservation.

We send all new users a welcoming email to verify password and username. Established users will receive information on new venues or service providers or offers relating to their profile. We present the option for you to not receive these types of communications. Please see our E-mail Policy below for more information.

We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Site, including data regarding Supplier preferences, availability and user ratings and satisfaction. On occasion we will release anonymous statistical and demographic information on our users to Suppliers, advertisers, affiliates and other current and potential business partners. We release this information to help our Suppliers and third party providers improve their service offerings to users.

VenueBook uses cookies and other similar technologies on the Website. We may also allow our business partners to use their cookies and other tracking technologies on the Website. As a result, when you access or use the Website, you will provide or make available certain information to us and to our business partners.

As you browse VenueBook, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with VenueBook. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for VenueBook services on third party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.

We may, either directly or through third party companies and individuals we engage to provide services to us, also continue to track your behavior on our own Website for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the Website and pay for your activities on the Website. We may also, either directly or through third party companies and individuals we engage to provide services to us, track your behavior on our own Website to market and advertise our services to you on the Website and third party websites. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our Website and/or third party websites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups such as the Network Advertising Initiative and/or the Digital Advertising Alliance. You may also be able to control advertising cookies provided by publishers, for example Google’s Ad Preference Manager and AdRoll’s preferences. Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Website – it just will not be tailored to your interests.

Third parties may not collect information about users’ online activities on the Website except as described in this policy.

VenueBook uses a third party tracking utility to track end-user activity through our site through the use of cookies. Activity is tracked in an effort to make our site easy to navigate through, and to find out which areas of our site draw the most attention. The information tracked are such things as Most Requested Page, Least Requested Page, Top Entry Page, Top Path Through Site, cities users are visiting from, average length of time spent at the site, etc.

VenueBook contains links to other sites. InstEvent, Inc. d/b/a VenueBook is not responsible for the privacy practices of such other sites. We encourage you when you leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

As an VenueBook user you will occasionally receive e-mail updates from us about special offers, new VenueBook services, and other noteworthy items. You can also opt-in to receive our newsletter. However, you may choose at any time to no longer receive these types of email messages. You can unsubscribe by following the "unsubscribe" link in the e-mails.

If your personally identifiable information changes (such as zip code), or if you no longer desire our service, we will endeavor to provide a way to correct, update, or remove your personal data.

This Privacy Policy is effective as of June 28, 2015. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Any changes to the Privacy Policy will be posted to this section of the Website, along with the effective date of the new policy.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.